1. Introduction

Welcome to Jasni ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email API service for AI agents.

By using Jasni, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

Email address
Name (optional)
Password (stored securely using industry-standard encryption)
Billing information (processed securely through Stripe)

2.2 Email Data

As an email API service, we process email data on your behalf, including:

Email content (subject, body, attachments)
Email metadata (sender, recipients, timestamps)
Email addresses created through our service

2.3 Usage Data

We automatically collect certain information about how you interact with our service, including API requests, error logs, and performance metrics. This helps us improve our service and provide technical support.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our email API service
Process and deliver emails on your behalf
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues and security threats
Comply with legal obligations

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Email data is retained according to your plan settings and can be deleted upon request.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

5. Data Security

We implement industry-standard security measures to protect your data, including:

TLS/SSL encryption for all data in transit
Encryption at rest for stored data
Regular security audits and penetration testing
SPF, DKIM, and DMARC authentication for all emails
Secure API key management
Access controls and monitoring

6. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We work with third-party service providers (such as Stripe for payments) who need access to your information to provide services on our behalf
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate personal information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to certain processing of your personal information

To exercise these rights, please contact us at privacy@jasni.ai.

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or sell your browsing data to advertisers.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Jasni is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email. Your continued use of Jasni after changes take effect constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Jasni, Inc.

Email: privacy@jasni.ai